Kate Belgrave on the realities of a daily trip to Wembley Jobcentre on 'accessible transport'
".... It was raining, which meant the bus was crowded. There were two buggies in the wheelchair space and nobody offered to fold theirs, so Angela had to sit in the doorway in her wheelchair – hardly ideal, as you’ll see. Then, things escalated – par for the course in a crowded bus with space taken up by buggies. One of the people with a buggy had to get off the bus before we got to our stop. Angela pushed the button to call for the ramp so that she could get off the bus, make room for one of the people with the buggies to get off and then get back on. Unfortunately, the driver didn’t realise all this was going on and he shut the doors on Angela’s foot as she tried to get back on. When she did get back on, he came over to remonstrate. ...."