Our NextDoor and NextDoor Plus projects provides assistance to clients whose housing has been affected by welfare reform, such as the housing benefit caps and bedroom tax. As part of this we run a service that helps homeless households move into private accommodation by providing a deposit guarantee.
Our generalist Advice & Advocacy Project provides assistance to clients who have problems with welfare benefits, rent arrears and council tax arrears. We also run a complaints project, as part of Reform Advice in Westminster (RAW), which identifies and reviews cases of maladministration and poor service delivery and aims to drive improvements in the delivery of welfare services. Continue reading